Pennsylvania Municipal Service Company

Navigating the Complexities of Utility Billing and Collection: Challenges Faced by Municipalities

Utility Billing and collection are critical for essential services in municipal governance. However, behind the...

Outdated Infrastructure and Technology: Navigating the Digital Divide in Utility Management

In an era defined by rapid technological advancement, municipalities are increasingly finding themselves grappling with...

Pennsylvania Municipal Service (PAMS) Utilities

Utilities Billing Services Garbage & Sewage Billing Simplify Your Utility Payments with PAMS Utilities Billing...

Pennsylvania Municipal Service: The Online Utility/Billing Payment Option

Pennsylvania Municipal Service (PAMS) isn't just your average Utility/Billing Payment Option—it's the cool cat in...

Data Management and Accuracy: The Complexities of Utility Billing

Utility billing and collection require accurate and well-managed data. Ultimately this is the bedrock upon...

Billing Disputes and Customer Questions: Navigating the Terrain of Customer Service

Concerning utility billing and collection, disputes and customer questions are an inevitable reality that municipalities...

Pennsylvania Municipal Service Company Utility Services

Pennsylvania Municipal Service is among the state's oldest tax and fee collection administrators. We are...

Billing Accuracy Rate

The Billing Accuracy Rate is a key performance indicator (KPI) that measures the precision of...

Timely Billing

Timeliness of Billing or timely billing is a crucial key performance indicator (KPI) that measures...

Collection Rate

Collection Rate is a vital key performance indicator (KPI) that measures the effectiveness of an...